Child Abuse and Neglect

  • The Colorado Child Abuse and Neglect Hotline, 1-844-CO-4-Kids, became operational on January 1, 2015. The hotline is designed to provide one, easy-to-remember toll-free phone number for individuals to use statewide to report suspected child abuse and neglect.

    The hotline serves as a direct, immediate and efficient route to the counties, which are responsible for accepting and responding to child abuse and neglect inquiries and reports. All hotline calls will be routed to the county where a child resides.

    The hotline system enables CDHS to capture critical information that it has not previously been able to track on a statewide basis, such as:

    • Number of calls received
    • Call volume
    • Call duration
    • Speed of answer
    • Wait time
    • Call transfers
    • Abandonment rate